Cloud Status

All Systems Operational

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Teraco West - Data Centre 2

Operational

Automate Monitoring

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Auvik Monitoring

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Covid-19 Coronavirus

Business Continuity Activation

Operational

DNS

Teraco West - Data Centre 2 Teraco East - Data Centre 1 UltraDNS

Operational

Email Security.cloud

Europe, Middle East & Africa

Operational

Hosting Controller Panel

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted Exchange 2016

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted Exchange 2019

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted Exchange - Signatures

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted Firewall

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted & Managed Firewalls

Teraco West - Data Centre 2 Teraco East - Data Centre 1 Off Site

Operational

Hosted Virtual Servers

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

MxVault

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Linux Web Hosting

Teraco East - Data Centre 1

Operational

RecoveryVault Enterprise

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

RecoveryVault Express

Teraco West - Data Centre 2

Operational

Screen Connect Remote Access

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Solar Archive

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

StorageVault

Teraco East - Data Centre 1

Operational

Support Portal

Teraco West - Data Centre 2

Operational

SyncVault

Teraco West - Data Centre 2

Operational

Symantec WSS

Europe, Middle East & Africa

Operational

Webroot Console

Teraco West - Data Centre 2

Operational

Workstation Complete Protection

Europe, Middle East & Africa

Operational

External Services

Scheduled Maintenance

Labtech Managed Care platform patches and upgradesPlanned Maintenance

Schedule

March 28, 2026 8:00AM - 5:00PM SAST

Components

Automate Monitoring

Locations

Teraco West - Data Centre 2, Teraco East - Data Centre 1

Description

Patches and upgrades of the Labtech Managed Care platform. REASON FOR CHANGE Maintenance is required in order to enable new features and applications and enhance the overall operational experience of the Labtech Managed Care platform. It is also required to meet the Vendor specified supported builds matrix. CUSTOMER IMPACT Medium IMPACT DESCRIPTION Maintenance has been scheduled for early evening so that additional engineering staff can be on hand to monitor critical infrastructure while automated monitoring is suspended. • Labtech control panel will be unavailable. • Monitoring of all managed infrastructure will be suspended CMDB FLAGS Change Category: Maintenance Urgency: Medium Priority: Medium Change Type: Standard

Upcoming Maintenances

Days Until Next Maintenance

Active Incidents

StatusHistory Report Issue

External Services

Scheduled Maintenance

Labtech Managed Care platform patches and upgradesPlanned Maintenance

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Scheduled Maintenance

Labtech Managed Care platform patches and upgradesPlanned Maintenance