Global Micro Solutions
Planned Maintenance In Progress

Updated a day ago

DNS




Operational

Hosted Exchange




Operational

MxVault




Operational

SyncVault




Operational

IDSync




Operational

RecoveryVault Enterprise




Operational

RecoveryVault Express




Planned Maintenance

Hosted Virtual Servers




Operational

Odin Control Panel




Operational

Support Portal




Operational

Webroot Console




Operational

Screen Connect Remote Access




Operational

Automate Monitoring




Operational

Description

Upgrade of Software installation to be performed by Vendor. REASON FOR CHANGE Maintenance is required in order to enable new features and applications and enhance the overall operational experience of the RecoveryVault Express platform. It is also required to meet the Vendor specified supported builds matrix. CUSTOMER IMPACT High IMPACT DESCRIPTION Maintenance has been scheduled for Friday morning in an effort not to disrupt long running customer backups which are scheduled to run after business hours. • RecoveryVault Express control panel will be unavailable. • New backup sets cannot be provisioned. • All backup activities will be suspended. CMDB FLAGS Change Category: Maintenance Urgency: Low Priority: Low Change Type: Standard

Components

RecoveryVault Express

Locations

Teraco West - Data Centre 2



May 24, 2019 10:08AM SAST
[Update] Upgrade started.

External Services

AWS EC2

AWS S3

Google Search

MS Office365

YouTube

Scheduled Maintenance

Core Networking MaintenancePlanned Maintenance

Schedule

May 25, 2019 7:00PM - 10:00PM SAST

Components

DNS, Hosted Exchange, MxVault, SyncVault, IDSync, RecoveryVault Enterprise, RecoveryVault Express, Hosted Virtual Servers, Odin Control Panel, Support Portal, Webroot Console, Screen Connect Remote Access, Automate Monitoring

Locations

Teraco West - Data Centre 2, Teraco East - Data Centre 1

Description

Network Change - Port Uplink Upgrade - Teraco 1 and Teraco 2

Schedule

May 31, 2019 12:01AM - 8:00AM SAST

Components

Odin Control Panel

Locations

Teraco West - Data Centre 2

Description

Hot-fix and patch installation to be performed by Vendor. Maintenance is required in order to enable new features and applications and enhance the overall operational experience of the control panel. It is also required to meet the Vendor specified supported builds matrix. Customer Impact: Control panel will be unavailable during the maintenance interval. Services managed by control panel will be unaffected by maintenance.

2

Upcoming Maintenances

5

Days Until Next Maintenance

0

Active Incidents