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Teraco West - Data Centre 2

Operational

Automate Monitoring

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Auvik Monitoring

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Covid-19 Coronavirus

Business Continuity Activation

Operational

DNS

Teraco West - Data Centre 2 Teraco East - Data Centre 1 UltraDNS

Operational

Email Security.cloud

Europe, Middle East & Africa

Operational

Hosting Controller Panel

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted Exchange 2016

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted Exchange 2019

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted Exchange - Signatures

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted Firewall

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted & Managed Firewalls

Teraco West - Data Centre 2 Teraco East - Data Centre 1 Off Site

Operational

Hosted Virtual Servers

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

MxVault

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Linux Web Hosting

Teraco East - Data Centre 1

Operational

RecoveryVault Enterprise

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

RecoveryVault Express

Teraco West - Data Centre 2

Operational

Screen Connect Remote Access

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Solar Archive

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

StorageVault

Teraco East - Data Centre 1

Operational

Support Portal

Teraco West - Data Centre 2

Operational

SyncVault

Teraco West - Data Centre 2

Operational

Symantec WSS

Europe, Middle East & Africa

Operational

Webroot Console

Teraco West - Data Centre 2

Operational

Workstation Complete Protection

Europe, Middle East & Africa

Operational

External Services

Scheduled Maintenance

Hosted & Managed Firewall - Firmware UpgradePlanned Maintenance

Schedule

May 23, 2026 8:00AM - 5:00PM SAST

Components

Hosted & Managed Firewalls

Locations

Teraco West - Data Centre 2, Teraco East - Data Centre 1, Off Site

Description

Hosted & Managed Firewall - Firmware Upgrade REASON FOR CHANGE The upgrade from FortiOS version 7.4.11 to 7.4.12 is being performed as part of standard proactive maintenance. This release includes general bug fixes, performance improvements, and minor security updates. While there are no known critical vulnerabilities driving urgency for this change, staying on the latest supported firmware ensures continued system stability, optimal performance, and alignment with vendor best practices and support recommendations. CUSTOMER IMPACT Low to Moderate IMPACT DESCRIPTION Customers may experience brief interruptions to network connectivity during the maintenance window as the firewall reboots to apply the firmware update. The upgrade will be performed in a controlled manner, and all efforts will be made to minimise disruption. Services are expected to resume automatically once the upgrade process is complete. TCMDB FLAGS Change Category: Software Change Urgency: Low Priority: Medium Change Type: Standard

Upcoming Maintenances

Days Until Next Maintenance

Active Incidents

StatusHistory Report Issue

External Services

Scheduled Maintenance

Hosted & Managed Firewall - Firmware UpgradePlanned Maintenance

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Scheduled Maintenance

Hosted & Managed Firewall - Firmware UpgradePlanned Maintenance