Cloud Status

All Systems Operational

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Teraco West - Data Centre 2

Operational

Automate Monitoring

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Auvik Monitoring

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Covid-19 Coronavirus

Business Continuity Activation

Operational

DNS

Teraco West - Data Centre 2 Teraco East - Data Centre 1 UltraDNS

Operational

Email Security.cloud

Europe, Middle East & Africa

Operational

Hosting Controller Panel

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted Exchange 2016

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted Exchange 2019

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted Exchange - Signatures

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted Firewall

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Hosted & Managed Firewalls

Teraco West - Data Centre 2 Teraco East - Data Centre 1 Off Site

Operational

Hosted Virtual Servers

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

MxVault

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Linux Web Hosting

Teraco East - Data Centre 1

Operational

RecoveryVault Enterprise

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

RecoveryVault Express

Teraco West - Data Centre 2

Operational

Screen Connect Remote Access

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

Solar Archive

Teraco West - Data Centre 2 Teraco East - Data Centre 1

Operational

StorageVault

Teraco East - Data Centre 1

Operational

Support Portal

Teraco West - Data Centre 2

Operational

SyncVault

Teraco West - Data Centre 2

Operational

Symantec WSS

Europe, Middle East & Africa

Operational

Webroot Console

Teraco West - Data Centre 2

Operational

Workstation Complete Protection

Europe, Middle East & Africa

Operational

External Services

Scheduled Maintenance

Hosting Controller Agent MaintenancePlanned Maintenance

Schedule

July 7, 2025 7:00PM - 10:00PM SAST

Components

Hosting Controller Panel

Locations

Teraco West - Data Centre 2, Teraco East - Data Centre 1

Description

Hosting Controller Agent Maintenance REASON FOR CHANGE Maintenance is required in order to enhance the overall operational experience and availability of the management platform. CHANGE LOG: Upgrades PLANNED ACTIVITIES * Updating the Hosting Controller Agents to the latest 10.40. CUSTOMER IMPACT No customer impact is anticipated. IMPACT DESCRIPTION Maintenance has been scheduled for early evening so that additional engineering staff can be on hand to monitor critical services while the control panel maybe unavailable. • Hosting Controller features within the panel will be unavailable. CMDB FLAGS Change Category: Maintenance Urgency: Medium Priority: Medium Change Type: Standard

Upcoming Maintenances

Days Until Next Maintenance

Active Incidents

StatusHistory Report Issue

External Services

Scheduled Maintenance

Hosting Controller Agent MaintenancePlanned Maintenance

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Scheduled Maintenance

Hosting Controller Agent MaintenancePlanned Maintenance