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Outbound mail delaysOperational

Incident Status

Operational

Components

Hosted Exchange 2016

Locations

Teraco West - Data Centre 2, Teraco East - Data Centre 1


November 19, 2025 8:30AM SAST
IDENTIFIED

We've identified a couple of servers causing mails to queue. No emails will be lost, only delayed. The team is working on this to flush the queues and rotate the servers. Hopefully will be resolved shortly Next update in 30 mins

November 19, 2025 11:19AM SAST
MONITORING

The queues have been flushed and servers rotated. We're monitoring and normal service should be resumed in the next 20-30 minutes.

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