Global Micro Solutions
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All Systems Operational

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Operational

Automate Monitoring




Operational

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Operational

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Operational

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Operational

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Operational

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Operational

Hosted Exchange 2016




Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

Screen Connect Remote Access




Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

Workstation Complete Protection




Operational

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Scheduled Maintenance

Labtech Managed Care platform patches and upgradesPlanned Maintenance

Schedule

April 26, 2025 8:00AM - 5:00PM SAST

Components

Automate Monitoring

Locations

Teraco West - Data Centre 2, Teraco East - Data Centre 1

Description

Patches and upgrades of the Labtech Managed Care platform. REASON FOR CHANGE Maintenance is required in order to enable new features and applications and enhance the overall operational experience of the Labtech Managed Care platform. It is also required to meet the Vendor specified supported builds matrix. Changelog: Upgrading to Automate Patch 2025.4 CUSTOMER IMPACT Low IMPACT DESCRIPTION Maintenance has been scheduled for early evening so that additional engineering staff can be on hand to monitor critical infrastructure while automated monitoring is suspended. • Labtech control panel will be unavailable. • Monitoring of all managed infrastructure will be suspended CMDB FLAGS Change Category: Maintenance Urgency: Low Priority: Low Change Type: Standard
ConnectWise Control (ScreenConnect) UpdatesPlanned Maintenance

Schedule

April 26, 2025 8:00AM - 5:00PM SAST

Components

Screen Connect Remote Access

Locations

Teraco West - Data Centre 2, Teraco East - Data Centre 1

Description

Patches and upgrades of the ConnectWise Control platform. REASON FOR CHANGE Maintenance is required in order to enable new features and applications and enhance the overall operational experience of the ConnectWise Control platform. CUSTOMER IMPACT Low IMPACT DESCRIPTION Maintenance has been scheduled for early evening so that additional engineering staff can be on hand to monitor critical infrastructure while automated monitoring is suspended. • ConnectWise Control panel will be unavailable. CMDB FLAGS Change Category: Maintenance Urgency: Low Priority: Low Change Type: Standard

2

Upcoming Maintenances

0

Days Until Next Maintenance

0

Active Incidents